Deputy IGG Engages Uwa Leadership On Ombudsman Function And Good Governance

Oct. 7, 2026

Share on:

The Deputy Inspector General of Government (DIGG), Ms. Anne Twinomugisha Muhairwe, today led a team from the Inspectorate of Government (IG) on a visit to the Uganda Wildlife Authority (UWA) offices as part of the Inspectorate’s efforts to strengthen engagement with public institutions and promote effective access to Ombudsman services.

The DIGG and her team were welcomed by the UWA Executive Director, Dr. James Musinguzi, PhD, together with the Commissioner of Human Resource, Ms. Susan Muhumuza Nyatia, and other UWA staff.

During the visit, the IG delegation, including Mr. Kakooza Savio Ntensibe, Director, Directorate of Ombudsman Affairs, toured various UWA departments, including Planning, Procurement, ICT, Monitoring and Evaluation, as well as the Reservations Office.

At the Reservations Office, the delegation followed up on service delivery and interacted with staff on the challenges and opportunities in serving the public. The DIGG also emphasised the importance of creating a conducive working environment that enables staff to effectively deliver on their mandate.

Mr. Kakooza Savio Ntensibe emphasised the role of UWA in promoting the rule of law and good governance, including through effective investigations and enforcement against wildlife crimes such as poaching.

In the boardroom, the UWA Executive Director welcomed the IG team, after which both institutions introduced their respective teams. The DIGG gave an overview of the Ombudsman institution, its origins and its role in promoting adherence to the rule of law, administrative justice and the principles of natural justice. She underscored the need to increase public awareness about the Ombudsman function so that citizens can effectively seek redress.

Dr. Musinguzi congratulated the Inspectorate of Government upon assuming the Presidency of the African Ombudsman and Mediators Association (AOMA) and appreciated the Inspectorate for taking its services closer to public institutions.

He briefed the delegation on UWA’s mandate and operations, noting that the Authority was established under the Uganda Wildlife Act and is responsible for managing 10 national parks, 12 wildlife reserves and 13 wildlife sanctuaries, among other conservation areas, under the guidance of its Board of Trustees.

He highlighted some of UWA’s achievements, including the successful reintroduction of rhinos into the wild, with the population now standing at 61 rhinos, species recovery initiatives, mitigation of encroachment and boundary disputes, management of human-wildlife conflicts, community benefit programmes, enterprise development and diversification of eco-tourism products.

Dr. Musinguzi thanked the Inspectorate for taking its services to UWA and welcomed the Inspectorate’s new approach to dispute resolution and engagement with public institutions.

In her remarks, the DIGG clarified that the visit was not a fault-finding mission, but rather an opportunity to strengthen collaboration, understand the concerns of staff and promote the role of the Ombudsman as a public protector

She encouraged UWA staff to appreciate the importance of teamwork, respect and effective leadership, noting that leadership requires the ability to manage egos and emotions. She urged staff to support their leaders, work collectively, keep personal emotions out of the workplace and demonstrate commitment and love for their work.

The DIGG further encouraged UWA to publicise and showcase its achievements so that the public can better appreciate the Authority’s contribution to wildlife conservation, tourism and national development.

The engagement reaffirmed the commitment of both institutions to strengthening good governance, accountability, effective service delivery and access to administrative justice.