Frequently Asked Questions

How do I get a feedback about the complaint I have lodged?
First of all it is your right to get feedback on a complaint you have lodged. When you lodge a complaint, you are given a Reference Number. That is the number we use to find your complaint in our system and give you feedback on the proceedings.
Where is your head office found?
Our head office is found at Jubilee Insurance Centre, Plot 14, Parliament Avenue.
How many Regional Offices does the IG have and where are they found?
The IG has 16 Regional Offices in Arua, Fort Portal, Gulu, Hoima, Jinja, Kabale, Kampala, Lira, Masaka, Mbale, Mbarara, Moroto, Moyo, Mukono, Soroti and Tororo.
What is the difference between IGG and IG?
IGG-Inspector General of Government, IG-Inspectorate of Government